KiloDrive warning and error reference
KD-10038 — Invalid Reauthentication
Recent-authentication proof was not issued because the current password or an already-linked provider subject did not verify for this account.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Enter the current password or choose an already-connected provider in the confirmation flow; use account recovery if neither is accessible.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- Recent-authentication proof was not issued because the current password or an already-linked provider subject did not verify for this account.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Reauthenticate with the current password or an already-connected provider, not a different social identity.
- Likely causes
- The password did not match, no usable password exists, provider verification failed, or the verified provider subject is not linked to the signed-in account.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10038
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.