KiloDrive warning and error reference
KD-10031 — Forbidden
This account lacks the ownership, participant role, workspace scope or specific permission required for this action.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Check the selected account and workspace; ask the authorized owner or administrator to review access. Reconcile any earlier uncertain action before another submission.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- This account lacks the ownership, participant role, workspace scope or specific permission required for this action.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Use the intended account and workspace; keep ownership and delegated permissions current before starting an action.
- Likely causes
- The caller is outside the trip or billing account, has no active workspace membership or lacks the required administrative grant.
- A protected administrator account needs its dedicated security workflow rather than a consumer-account action.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10031
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.