KiloDrive warning and error reference
KD-10021 — Delivery Authorization Stale
The delivery authorization fingerprint no longer matches the current reviewed bid and charge inputs.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Refresh and review the authorization before accepting; reconcile any earlier uncertain request using its original key rather than a fresh charge.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- The delivery authorization fingerprint no longer matches the current reviewed bid and charge inputs.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Use the current preview's amount, fingerprint and original revisions together.
- Likely causes
- The supplied nonblank fingerprint differs from the freshly computed fingerprint for current revisions, payment method, promo and fees.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10021
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.