KiloDrive warning and error reference
KD-10030 — Enrollment Required
Authenticator enrollment confirmation found no pending secret for this account.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Start authenticator enrollment in account security, add it to your authenticator, then confirm the new setup.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- Authenticator enrollment confirmation found no pending secret for this account.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Begin enrollment and configure its newly issued authenticator secret before confirming a code.
- Likely causes
- Two-factor authentication is not already enabled and TwoFactorSecret is blank.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10030
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.