KiloDrive warning and error reference
KD-10004 — Account Projection Missing
A wallet cannot be created because the selected country's active account projection has no usable currency.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Restore the correct country session or ask support to reconcile the country account. Reconcile earlier uncertain money operations with their original key before another attempt.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- A wallet cannot be created because the selected country's active account projection has no usable currency.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Keep wallet work bound to an active account in the intended country workspace.
- Likely causes
- No wallet exists and the country-filtered user projection is missing or has blank currency, including retired projections referenced by stale sessions or outbox work.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10004
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.