KiloDrive warning and error reference
KD-10029 — Enrolled Method Required
Contact-code delivery or confirmation selected a channel different from the account's enabled two-factor method.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Choose the contact method shown as enrolled in account security; use the authorized recovery flow if that contact is unavailable.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- Contact-code delivery or confirmation selected a channel different from the account's enabled two-factor method.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Keep the enrolled contact method selected through code request and confirmation.
- Likely causes
- TwoFactorEnabled is true and the requested channel differs from the normalized configured method.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10029
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.