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KiloDrive warning and error reference

KD-10019 — Delivery Authorization Changed

The delivery's recomputed final amount no longer matches the amount you reviewed.

This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.

What to do next

Refresh the delivery authorization and confirm the updated amount before accepting; reconcile any earlier uncertain acceptance using its original key.

In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.

What happened
The delivery's recomputed final amount no longer matches the amount you reviewed.
Default outcome
The requested action did not complete.
How to prevent it
Review a fresh delivery authorization preview with the current request and bid revisions before accepting.
Likely causes
  • Current bid, promo, protection or transaction-fee calculation produces a different total from ExpectedAuthorizationMinor.
Can I retry?
Not until the recommended action confirms it is safe.
Reference
KD-10019

If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.