KiloDrive warning and error reference
KD-10046 — Invalid Ticket
The second-factor ticket cannot authorize a contact-code request, factor verification or passkey ceremony.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Restart sign-in for the intended account and country, then complete the offered second factor with the new ticket.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- The second-factor ticket cannot authorize a contact-code request, factor verification or passkey ceremony.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Complete the current sign-in within its five-minute ticket lifetime and use only its latest second-factor ticket.
- Likely causes
- The ticket is missing, consumed, expired or out of attempts; its user is missing/inactive, or tenant-administrator scope no longer matches.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10046
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.