KiloDrive warning and error reference
KD-10035 — Invalid Device Registration
The installation bootstrap request failed validation before a registration record was saved.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Update or reopen the app and restart its supported device-registration flow; contact support if valid bootstrap information is still rejected.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- The installation bootstrap request failed validation before a registration record was saved.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Use the app-generated installation identifier and current bounded metadata; do not substitute the public device ID for its bootstrap secret.
- Likely causes
- Its installation secret was not in the accepted format, or platform/build/descriptive metadata failed validation.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10035
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.