KiloDrive warning and error reference
KD-10027 — Driver Authorization Required
External driving-history evidence cannot be submitted without recording the driver's authorization.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Record the driver's actual authorization through the approved evidence workflow; do not assert consent without obtaining it.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- External driving-history evidence cannot be submitted without recording the driver's authorization.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Obtain and record driver consent before submitting externally sourced rating evidence.
- Likely causes
- DriverAuthorized is false after source and evidence-reference checks.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10027
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.