KiloDrive warning and error reference
KD-10007 — Acting Tenant Forbidden
The signed-in account is not a System Admin and cannot act on another tenant through an acting-workspace header.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Return to your authorized workspace. An administrator needing cross-tenant access must use the approved System Admin process.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- The signed-in account is not a System Admin and cannot act on another tenant through an acting-workspace header.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Use the workspace authorized by the signed session; cross-tenant administration requires central System Admin authority.
- Likely causes
- An authenticated request includes a nonblank acting-tenant selection while its role is not SystemAdmin.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10007
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.