KiloDrive warning and error reference
KD-10037 — Invalid Download Token
The download token does not pass the export's signature, ownership, revision and expiry checks.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Reload your export's status to obtain fresh download access if it is still available; contact support if access remains blocked.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- The download token does not pass the export's signature, ownership, revision and expiry checks.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Request download access from the current status of your own eligible export instead of reusing an old link.
- Likely causes
- The token is malformed, has an invalid signature, targets another artifact/workspace/user or revision, or has expired.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10037
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.