KiloDrive warning and error reference
KD-90675 — Points Insufficient
Your available points cannot cover this amount. Pending, expired or otherwise unavailable points do not count toward conversion.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Review available points and lower the requested amount.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- Your available points cannot cover this amount. Pending, expired or otherwise unavailable points do not count toward conversion.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Exclude pending, expired, reversed and already-converted points from spendable totals.
- Likely causes
- Available unexpired matured lots cannot cover the requested points within the bounded allocation.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-90675
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.