KiloDrive warning and error reference
KD-40614 — Points Quote Changed
A quoted reward lot or policy revision no longer matches. Check the original conversion status before requesting a replacement quote.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Check original status before requesting a replacement quote.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- A quoted reward lot or policy revision no longer matches. Check the original conversion status before requesting a replacement quote.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Keep the exact quote and revision through confirmation.
- Likely causes
- Bound lot versions, allocations or conversion policy no longer match the retained quote.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-40614
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.