KiloDrive warning and error reference
KD-40111 — Store Catalog Invalid
A store membership mapping does not satisfy the reviewed term, price, product or subscription-group contract.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Have the catalogue owner repair the reviewed mapping; reconcile an already purchased transaction instead of buying again.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- A store membership mapping does not satisfy the reviewed term, price, product or subscription-group contract.
- Default outcome
- The result is not yet confirmed. Do not repeat the action until its status is reconciled.
- How to prevent it
- Verify the exact app, account, product, country and reviewed terms before checkout; retain original purchase evidence when a store charge may already exist.
- Likely causes
- The configured term price, base currency, native product identity or Apple group is inconsistent; renewal mappings can also contain invalid monetary fields.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-40111
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.