KiloDrive warning and error reference
KD-40029 — Insufficient Balance
The available wallet balance does not cover the amount required for this action; held funds are not spendable.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Refresh wallet and original operation status; add funds or reduce the amount only after resolving any earlier pending operation.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- The available wallet balance does not cover the amount required for this action; held funds are not spendable.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Review the authoritative quote, account currency, permitted payment method, amount and fees; check the original operation before any replacement monetary request.
- Likely causes
- Available balance is below a requested debit, hold, transfer plus fee, offer funding requirement or approved negative adjustment.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-40029
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.