KiloDrive warning and error reference
KD-30531 — Courier Area Unsupported
The route exceeds the country's service areas or road-distance limit.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Choose stops within current courier coverage
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- The route exceeds the country's service areas or road-distance limit.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Choose stops within current courier coverage. Keep any interrupted original operation key and revision until its outcome is reconciled.
- Likely causes
- The request is outside the current courier service-area or road-distance policy. Refresh and review the route.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-30531
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.