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KiloDrive warning and error reference

KD-20265 — Rental Branch Has Vehicles

The branch still has active vehicle listings. Move or archive them before deactivating the branch.

This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.

What to do next

Review branch fleet

In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.

What happened
The branch still has active vehicle listings. Move or archive them before deactivating the branch.
Default outcome
The requested action did not complete.
How to prevent it
The branch still has active vehicle listings. Move or archive them before deactivating the branch.
Likely causes
  • Move or archive this branch's listings before deactivating it.
Can I retry?
Not until the recommended action confirms it is safe.
Reference
KD-20265

If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.