KiloDrive warning and error reference
KD-20235 — Rental Vehicle Compliance Required
The selected vehicle lacks current approved compliance for the full rental period.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Ask the provider to verify this vehicle's registration, insurance and required fitness evidence, or choose another vehicle.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- The selected vehicle lacks current approved compliance for the full rental period.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Providers must verify the current vehicle policy version and compliance dates before making a rental available.
- Likely causes
- Its qualification is missing, unverified or stale; the vehicle, branch or organization is unavailable; or registration, insurance or required fitness evidence does not cover the return date.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-20235
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.