KiloDrive warning and error reference
KD-10337 — Courier Purchase Not Authorized
Receipt items, quantities or prices do not match the current requester-approved list.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Agree substitutions or additional budget before spending
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- Receipt items, quantities or prices do not match the current requester-approved list.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Agree substitutions or additional budget before spending. Keep any interrupted original operation key and revision until its outcome is reconciled.
- Likely causes
- Receipt items, quantities and unit prices must match the current requester-approved list. Use an explicit substitution or budget agreement before spending.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10337
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.