KiloDrive warning and error reference
KD-10318 — Account Deletion Payment Pending
A reward points conversion is pending or its result is unconfirmed. Check and resolve that original conversion before account deletion. Do not start a replacement conversion while its outcome is unknown.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Inspect and reconcile the original points conversion using its original command identity; do not create a replacement conversion.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- A reward points conversion is pending or its result is unconfirmed. Check and resolve that original conversion before account deletion. Do not start a replacement conversion while its outcome is unknown.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Inspect and reconcile the original points conversion using its original command identity; do not create a replacement conversion.
- Likely causes
- An owned points conversion command remains Pending or Unknown at its canonical or compatibility operation identity.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10318
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.