KiloDrive warning and error reference
KD-10315 — Account Deletion Points Preview Stale
The saved points evidence is no longer current or no longer matches this deletion checkpoint. Review the existing deletion request status before acting. Obtain and review a fresh points preview only when making a new request.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
For a new request obtain a fresh complete preview. For an existing request inspect its original country checkpoints before any supervised recovery.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- The saved points evidence is no longer current or no longer matches this deletion checkpoint. Review the existing deletion request status before acting. Obtain and review a fresh points preview only when making a new request.
- Default outcome
- The requested action did not complete.
- How to prevent it
- For a new request obtain a fresh complete preview. For an existing request inspect its original country checkpoints before any supervised recovery.
- Likely causes
- Protected request evidence expired, mismatches owner/tenant/revision/exact snapshot, or the execution checkpoint does not match the immutable captured scope and remaining lots.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10315
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.