KiloDrive warning and error reference
KD-10310 — Referral Code Collision
The system could not find an unused referral code for this account. Contact support if this continues; do not replace an existing account to obtain a code.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Retry account creation only after checking its original outcome; an operator can review allocation.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- The system could not find an unused referral code for this account. Contact support if this continues; do not replace an existing account to obtain a code.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Retain the permanent issued-code namespace even after erasure.
- Likely causes
- Secure allocation exhausted bounded attempts or an issued code is already reserved.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10310
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.