KiloDrive warning and error reference
KD-10276 — Account Deletion Rental Payment Pending
Account deletion cannot proceed because rental payment, deposit, settlement or external refund evidence is unresolved. A manual receipt or refund label does not itself prove independently reviewed money movement.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Ask rental finance to resolve the existing payment evidence before account deletion.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- Account deletion cannot proceed because rental payment, deposit, settlement or external refund evidence is unresolved. A manual receipt or refund label does not itself prove independently reviewed money movement.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Retain the original rental payment and receipt references until finance confirms settlement, deposit handling and any external refund.
- Likely causes
- A payment or deposit is unresolved, a completed rental is unsettled, or the booking remains under payment review.
- A manual receipt lacks matching independent approval, requires an external refund, or has no reviewed refund evidence.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10276
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.