KiloDrive warning and error reference
KD-10074 — Social Account Not Found
A verified provider identity has no stored social connection, and the request explicitly asked to sign in rather than create an account.
This page explains a stable code; it does not look up your account or transaction. Use the outcome and next action shown for the original operation in the app. A connection interruption after submitting an action may need reconciliation.
What to do next
Sign in through an existing KiloDrive method; if you intend to create a new account, choose registration and review the account details.
In the KiloDrive app, open the area recommended by the original warning or error. If no safe action is available, contact support with the code and occurrence reference.
- What happened
- A verified provider identity has no stored social connection, and the request explicitly asked to sign in rather than create an account.
- Default outcome
- The requested action did not complete.
- How to prevent it
- Choose registration for a new account or the already-linked sign-in method for an existing account.
- Likely causes
- No SocialIdentity matches the verified provider/subject and CreateAccount is false.
- Can I retry?
- Not until the recommended action confirms it is safe.
- Reference
KD-10074
If you contact support, include this KD code and the separate correlation reference shown by the app. Never send a password, verification code, payment token, or full bank/card details.